Tag Archives: customer loyalty

Using the Skill of Coaching to Drive Greater Real Estate Sales Results!

This is the season for real estate sales. You’re out there doing your very best, but how many times have you shown a buyer a series of houses you thought matched their needs, then ended up writing an offer for something entirely different? What about the buyer whose lost interest because you haven’t been able […]

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Why Does that Employee Abuse Sick Leave?

While employee absenteeism may be costing you a pretty penny, it doesn’t have to, you just need to do some homework and maybe tweak the way in which you manage the sick leave policy for your organization. Often, the manner in which a sick leave policy is written, administered and enforced by a company is […]

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Part II – Planning for Continued Business Success…After you are gone!

Last month, we talked about the implications and best practices for leveraging and developing people in the succession planning. This month, our focus is on communicating to your staff that a succession plan is coming, and how to explain the potential impact to employees including the effect on their career. The Executive Team Whenever a […]

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“An Educated Business Leader is a Customers’ Best Opportunity…”

Don’t let the title of this article fool you. Yes, you are educated, you have experience and expertise in your field and perhaps a few others, that’s why you are  leading a business or are in business for yourself. But let’s face it, as a business owner, how often do you take time to attend […]

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